These document constitute the Terms and Conditions of Use and the Privacy Policy (hereinafter both referred to as the “Legal Policies”) for the website/app (hereinafter, “Platform”) of LLC “Rolestream” (Reg. No. 405781195) (hereinafter referred to as the “Company”).
1. Privacy Policy Terms
1.1 This Privacy Policy explains how the Company collects, uses, and protects user’s personal information in compliance with Georgian legislation and international rules. By using the Website/App, user consents to the collection and use of their personal information as described in this Privacy Policy. If user does not agree with this policy, they must do not use the Website.
1.2 The purpose of this privacy policy is to explain how the Company uses and processes user’s data, how a user can access their personal information, and user’s ability to review and correct their information.
1.3 By registering on the website/App, user confirms that they have read this ‘Privacy Policy’ and agree to Company using, processing and/or disclosing their personal information in the manner and for the purposes set out in this ‘Privacy Policy’.
1.4 By accepting this Privacy Policy, Users expressly consent to Company processing certain special categories of personal data—such as ethnic origin, considered as special category personal data under the Law of Georgia on Personal Data Protection and other applicable regulations. This processing is carried out exclusively for the purpose of enabling Company to identify and tailor services, casting opportunities, and offers that are most relevant and appropriate to the User’s profile.
1.5 personal data of the user is processed for any of the above-mentioned purposes with the user’s consent, granted by reviewing this document and indicating electronic agreement.
1.6 The Privacy Policy may be amended periodically, which may result from legislative changes or adjustments in the Company’s internal policies. By agreeing to this Legal Policy, the User undertakes to periodically visit the Company’s Platform and review the updated version of the Legal Policy, acknowledging that it may be amended from time to time in accordance with the terms set forth herein. The Company guarantees that any changes to the Privacy Policy will comply with applicable Georgian legislation.
1.7 By using Company Plarforms, User agrees that any information shared by them with Company or with any provider will be subject to Company Privacy Policy and this Legal Policies.
2. Data Categories Collected
2.1 The personal information the Company process includes:
– User’s first and last name;
– Demographic data (such as gender and date of birth);
– Contact data (such as email address and phone number);
– Driving license;
– Physical features;
– Personal identification number; ID card and passport;
– Professional and educational information;
– Photo/video/audio information;
– Ethnicity;
– Data of the device User uses to access LLC “Rolestream” website/app.
3. Legal Purposes and Lawful Processing
3.1 The use of personal data will be limited to the purposes specified in this document, unless explicit consent for other uses is directly obtained from the user. The user has the right to contact the Company at any time and request information regarding the protection and processing of their personal data, as well as any processed materials (if available).
3.2 What we use your personal information for:
– Identifying services/products tailored to you;
– Planning and implementing marketing activities, including through direct marketing;
– Offering existing and new services and products to Users;
– Communication with Users;
– Receiving feedback from Users and sharing Users experiences;
– Business and product development;
– Offering new products or services;
– Sharing User experiences.
3.3 To achieve the purposes of processing specified in this policy, Company will share User’s personal data with our contractors, such as: Partner companies, development companies, tax and financial institutions, to the extent necessary and appropriate.
3.4 The user’s personal data may be shared with third parties, including the Company’s contractors and partner organizations, for marketing, statistical, and business development purposes, if such data transfer is necessary for the Website/app functionality or for receiving services related to it.
3.5 Personal information collected through the Company website/app is processed by a third party (“Processor”) who is authorized by Rolestream and acts on its behalf. By accepting these Terms and the Privacy Policy, the User grants Company the right to authorize such Processor to process the User’s personal data with full scope of rights necessary for lawful processing under the legislation of Georgia.
3.6 Company is not responsible for the confidentiality, security or distribution of User’s Personal Information by Company’s partners and third parties outside the scope agreement between Company and User with such Partners/Providers and third parties. Further, Company is not responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Company including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
4. User Rights and Controls
4.1 In order for the subject to exercise the rights granted to them by this privacy policy and the law, it may be necessary to identify their person to prevent information from being requested by third parties. Accordingly, when exercising these rights, the subject may be required to provide their identifying information.
4.2 The user may, at any time, modify and update their personal information within the website/application in order to continue receiving the services provided through the application.
4.3 The user may request the deletion of personal data held by the Company at any time. The company will carry out the deletion within a 7 business days after officially receiving the request and will notify the user accordingly. This term and condition also apply to the revocation of any consent provided by the user. The Company may refuse the deletion request only if such refusal is based on legislative restrictions or a lawful request from an authorized body.
4.4 In the event of a request for the deletion of personal data or the revocation of consent provided by the user, the Company reserves the right to discontinue the services provided through the platform to the user.
4.5 Users agree that Company may contact them through telephone, email, SMS, or any other electronic means of communication for the purpose including of but not limited to:
– providing relevant offers and opportunities aligned with their professional abilities and profile; facilitating casting calls; presenting offers from partner companies; sharing media and advertising-related engagements; and delivering links or invitations related to such opportunities;
– Obtaining feedback in relation to Company platforms or its services; and/or
– Resolving any complaints, information, or queries regarding Users ratings and reviews; and
– Users agree to provide their fullest cooperation further to such communication by Company.
5. Data Security and Confidentiality
5.1 Company implements reasonable security practices and procedures to protect the personal data that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, Company cannot be held liable for any loss whatsoever incurred by the User.
5.2 All personal data collected during the use of the website/application will be encrypted and securely stored.
5.3 Personal data will be protected to the fullest extent possible from unauthorized access and unauthorized disclosure to third parties.
5.4 In the processing of personal data, the technical and organizational measures referenced above will be employed to ensure data protection, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.
5.5 Company is not responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Company including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
5.6 The user acknowledges and understands that their account username and password are confidential and is obligated to protect this information and not share it with others. In the event of unauthorized access to the user’s account due to sharing such information, the Company shall not be held responsible for any resulting consequences. If the user’s username and password are unlawfully obtained by a third party and the user becomes aware of such access, the user is obligated to immediately notify the Company. Upon receiving such a request, the Company is required to take prompt action and temporarily block/deactivate the user’s account.
5.7 Users agree to use the Website/App in a lawful manner and shall not engage in any activity that may harm the Company, other users, or impair the functionality of the Website/App. Prohibited activities include, but are not limited to, hacking, or using the app for any unlawful purposes and/or against the functional specifications of Company. Any such violations may result in suspension or termination of the user’s account and could lead to legal action.
6. Data Retention Policy
6.1 Personal data is retained for the duration that the user’s account remains active, whether the user participates in active projects offered through the website/application or in cases of inactive use.
6.2 The Company is authorized to retain the user’s personal information if there is a lawful basis for such retention and if it is directly related to the Company’s legitimate interests. Such instances include, but are not limited to: the Company facing an anticipated or ongoing legal dispute; the Company having ongoing Contractual obligations; or if there are indications of a criminal offense.
6.3 Company reserves the right to retain User’s information as long as account remains active and as necessary to provide the Services to them. After the termination of data processing in any form, Users personal information will be stored by the Processor in accordance with current legislation, for a period of no more than 1 (one) years. In case of any dispute related to the processing of User’s personal data, User’s information will be retained until the end of the relevant disputes.
7. Data processing
7.1 To achieve the purposes of processing specified in this policy, Company will share User’s personal data with our contractors, such as: Partner companies, development companies, tax and financial institutions, to the extent necessary and appropriate.
7.2 The user’s personal data may be shared with third parties, including the Company’s contractors and partner organizations, for marketing, statistical, and business development purposes, if such data transfer is necessary for the Website/app functionality or for receiving services related to it.
7.3 Personal information collected through the Company platform is processed by a third party (“Processor”) who is authorized by Company and acts on its behalf. By accepting these Terms and the Privacy Policy, the User grants Company the right to authorize such Processor to process the User’s personal data with full scope of rights necessary for lawful processing under the legislation of Georgia.
7.4 If the Website/App includes offers from partner companies and corresponding hyperlinks, the Company’s obligations under these Terms and Conditions and the Privacy Policy shall no longer apply once the user navigates to such hyperlinks. Instead, the terms and conditions set forth by the partner companies, as well as their privacy policies, will govern the user’s interaction with those external sites.
8. User Communication and Contact
8.1 If users have any questions regarding the Privacy Policy, data processing, or the rules related to the website/application, they may contact the company by means of communication indicated in the contact information field on the website/application.
8.2 Any changes to the contact information or other provisions of this Legal Policy may occur and will be promptly updated on the Company’s website and/or application. Accordingly, Users are obliged to regularly monitor the Company’s Platform to stay informed about any such updates or related developments.